HOLIDAY INN EXPRESS & SUITES Current Job Openings Zend_Feed_Writer 1.11.2 (http://framework.zend.com) https://holidayinnexpresssuites8688.easyapply.co HOLIDAY INN EXPRESS & SUITES HOLIDAY INN EXPRESS & SUITES Breakfast Bar Hostess As the breakfast bar hostess you will be in charge of cooking the food and and keeping the breakfast bar cleaned and well stocked. You will be able to interact with our guests and deliver great customer service with a bright smile. You will also clean the breakfast area, kitchen, lobby and all public areas. The hours are Monday through Friday 6am to 1pm. Saturday and Sunday 6:30am to 1pm. 

If you have a bright and sunny personality and love talking to people and want to make our guests feel at home and well fed, this is the job for you. We look forward to hearing from you and wish you a wonderful day! 

]]> Wed, 16 Jun 2021 14:27:02 +0000 https://easyapply.co/job/breakfast-bar-hostess-2 https://easyapply.co/job/breakfast-bar-hostess-2 Front Desk Agent


 

What’s the job?

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

 

Your day-to-day

·  Be the warm welcome that kicks off a memorable guest experience

·  Acknowledge Rewards Club members and returning guests, in person or on the phone

·  Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay

·  Handle cash and credit transactions

·  Start every stay right by swiftly checking guests in and out – take IDs, hand out room keys, and control and release safety deposit boxes

·  Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns

 

·  Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary

·  Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed

·  Take pride in your appearance and place as a brand ambassador

·  Always know what events and activities are on the day’s schedule

·  Jump into other ad-hoc duties when your colleagues need your help

 

 

 

 

What we need from you

·  Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to

·  Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories

·  Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic math and computers

·  Flexibility - night, weekend and holiday shifts are all part of the job

·  Experience - ideally, you’ll have spent at least one year in a front desk or guest service position

·  Strength - sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling

 

 

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels.

Each hotel delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

·  True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests

·  True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay

·  True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

·  True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

Text Box: There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

 

 

]]> Mon, 07 Jun 2021 15:54:10 +0000 https://easyapply.co/job/front-desk-agent-429 https://easyapply.co/job/front-desk-agent-429 Housekeeping Now Hiring: Housekeeping to assist Housekeeping Department


Housekeeping is the perfect department for someone who likes to clean, enjoys being active throughout the day, likes to make customers happy through their work, and thrives in a self- managed work situation. We have a great company culture at Holiday Inn Express & Suites,  where everyone is valued and treated with respect.

Are you right for a Housekeeping role? Helpful by nature. Upon arrival, you scan the area to see what needs attending. You enjoy tidying up and making sure everything is in its place. 

As a Housekeeper, you will

  • Cleaning rooms which includes beds, bathroom, removal of all trash, dusting, vacuum the  floor.
  • Assist other housekeeping with any cleaning needs for the day.
  • Use your watchfulness to report missing or found articles and any sign of damage or needed repair.
  • Be graciously attentive to guests, answering questions and getting additional help when it's needed.
  • Stock your cart prior to leaving for the day. 

Fundamentals

Prior housekeeping experience is helpful. The ability to communicate effectively in Basic English is required. 

]]> Tue, 19 Jan 2021 19:09:41 +0000 https://easyapply.co/job/housekeeping-194 https://easyapply.co/job/housekeeping-194